FAQ’S  FAQ’S  FAQ’S  FAQ’S  FAQ’S  FAQ’S  FAQ'S  FAQ’S

I have never heard of Northern Business Systems , but I have heard of some of their competitors. How does Northern Business Systems compare to some of the other people in this industry?

Northern Business Systems   is a targeted supplier of office equipment, representing a specific line of best-in-class equipment  and is the interiors only authorized Sharp dealer. This focused approach translates into superior product knowledge and extensive technical training for our service department.  It also means greater attention to individual customer needs, greater flexibility and faster service responses. We have over 35 years of experience in the industry and being Alaskan  owned and operated allows us to deal with our clients  at a more personal level as well as being more flexible to their needs in our unique environment

Why should it matter if service comes from Seattle or Anchorage?

At Northern Business Systems  we can provide you with an immediate turn around on service calls that are dispatched at a local level.  By being routed outside or to Anchorage for service, you are just another number on a long list  and dealing with dispatch operators who don’t know you. Northern Business Systems is dispatched locally and you talk with the same people you talk with about your equipment issues and supply needs

 I’m already satisfied with my current supplier. Why should I talk to Northern Business Systems ?

There is a difference between being satisfied and being excited. A short discussion with us often leads to reduced cost, increased efficiency, updated older technology, and great improvement on your service turnaround.  Our goal is to show you we are a cut above the rest.   We are willing to lay it on the line and prove it. 

We are halfway through our lease. Is there anything we can do?

Our lease programs often offer people a real savings that can offset or eliminate the cost of an existing lease. This, combined with our financing alternatives can provide you with a financial  solution could can dramatically reduce the overall cost of your existing program, and introduce newer technology that can improve on your business performance.

We just upgraded to new equipment. Why should I look at other products?

If nothing else, a relationship with Northern Business Systems  can keep you up to date on the latest changes in the industry.  Our team is responsible for staying on top of the latest innovations in the office equipment industry. Sooner or later, companies realize there are real efficiencies to be realized through an upgrade in equipment.

I need someone who is committed to my organization. How do I know Northern Business Systems  will be there for my company?

Northern Business Systems   is built on relationships, not contracts.  From our president, Marguerita Gilbertson an alumni of the University of Alaska Fairbanks, to all of our team including service and administration, each individual knows that the most valuable assets the company has are our relationships with customers. Our corporate philosophy is built around this premise; customers see real results every day, not just at the end of a contract term.

How long will it take for Northern Business Systems  to assess our needs?

With over 35 years of experience, Northern Business Systems  can quickly calculate a company’s existing cost structure and introduce new ideas to increase efficiencies and reduce overall expenditures. Every business needs to commit time to improve. Working with  Northern Business Systems, that time could be as little as a few minutes or may take a few days as we perform a Free Site Analysis of your document flow.

 

 

  contact us:
nbsadmin@acsalaska.net

 

...........NORTHERN BUSINESS SYSTEMS
3534 INDUSTRIAL WAY * FAIRBANKS, ALASKA 99701
TELE: 907-456-1912 FAX: 907-456-2131